Hello Mohammed!
These problems are hard do solve remotely so I need you to log in to your gateway. I assume it's a gateway since I can see Z-Wave stuff in the installation.
If you run ps x | grep iotopen what is the outcome of that?
Example from one of mines:
root@243fd4916d2c:/# ps x | grep iotopen
1 ? Ss 0:00 /bin/sh /opt/iotopen/edge/start.sh
19 ? S 347:58 /usr/bin/iotopen-rt /usr/bin/edged
21 ? S 121:40 /usr/bin/iotopen-rt edge-app -a /var/lib/iot-open/edge/configs/108276 -r 14.0
24 ? S 42:06 /usr/bin/iotopen-rt edge-app -a /var/lib/iot-open/edge/configs/108416 -r 17.0
26 ? S 117:37 /usr/bin/iotopen-rt edge-app -a /var/lib/iot-open/edge/configs/108536 -r 19.0
2771 ? S 0:00 /usr/bin/iotopen-rt edge-app -a /var/lib/iot-open/edge/configs/108534 -r 21.0
87792 ? S 48:05 /usr/bin/iotopen-rt edge-app -a /var/lib/iot-open/edge/configs/108383 -r 21.0
89931 ? S 0:00 /usr/bin/iotopen-rt edge-app -a /var/lib/iot-open/edge/configs/108282 -r 19.0
1381880 ? S 1:10 /usr/bin/iotopen-rt edge-app -a /var/lib/iot-open/edge/configs/108588 -r 21.0
1381896 pts/0 S+ 0:00 grep iotopen
